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      • Enrollment Opportunity: Under-served Segments
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      • 01
      • 02
        • Are You Sitting Around Waiting for Business?
        • Get More Our of Your CRM Investment
        • Tips for Building Affordable, Effective Marketing Research Program
        • Smart College Recruitment Targets Wisely Using Segmentation
      • 03
        • Marketer's Toolkit Goes Mobile
        • A/B Testing: Some Important Rules to Follow
        • Targeting is Not Rocket Science
        • Snap Chat for Student Recruitment
        • Colleges Must Lead the Way in Marketing to Millennials
        • How Many Leads Do You Need?
        • Do You Know What a "Lead" Is?
        • Do You Know How Many Sales Leads You Need? Find Out With...
        • Content Marketing: It's a Mess
      • 04
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        • Do You Need a Marketing Plan?
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        • Why Facilitated Strategic Planning Workshops are Most Effective for Your College...
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      • 05
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      • 07
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        • Whatever the Channel: Marketing Success Depends on 5 Factors
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      • 08
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      • 09
        • Why Facilitated Strategic Planning Workshops are Most Effective for Your College...
        • Video Marketing: Tips for Greater Success
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        • Digital Metrics: How Much is Real & How Much is Bullshit?
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      • 10
        • How You Can Enroll More Non-Traditional Students
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        • Too Much Content Too Much Waste
        • How Asking the Right Questions Can Increase Enrollments
        • Content Marketing for Higher Education Recruitment and Retention
      • 11
        • 5 Ways to Increase Graduate School Enrollments by Leveraging Data
        • Big Data, Predictive Analytics & Marketing Research Strike Out in Election 2016
      • 12
      • Direct Marketing Planning
      • How Many Leads Do Our Sales Executives Need?
      • The Drones Are Coming!
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      • Student Retention Tips for 2016
      • Outbound Telemarketing Missing Opportunities As Part of College Student Recruitment
      • New Study Identifies Opportunities to Improve Student Recruitment
      • 6 Tips to Improve Your College's Content Marketing Performance
      • Lead Flow Planning - Getting It Right

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Archive

2019

  • May

Whatever the Channel: Marketing Success Depends on 5 Factors

Jul 13, 2016

businessmen drawing a marketing diagram on a whiteboard (selective focus)

The five most important factors that you have to worry about when creating a direct marketing campaign are, in order of importance, target, offer, format, creative and timing.

1. Targeting. Targeting is about 7 times as important as other factors in a direct marketing campaign. The “who” is the most important aspect of creating and launching a successful direct marketing campaign. Locating and targeting the right prospects in the right way is absolutely critical. Sometimes, we as marketers spend more time worrying about the product than we do about the audience and this is absolutely backwards. The consumer, the prospective buyer or responder is number 1 and the more you know about the “who” the more likely your promotion is going to produce the desired results.

2. Offer. The Offer is about 2.5 times as important in a direct marketing campaign. The Offer is the whole proposition and incentives that you offer to generate a response. The Offer is made up of your product/service, your pricing strategy, your service and support proposition and any incentives you might include to get the reader/viewer to respond or buy.

3. Format. The Format is about 1.5 times as important in a direct marketing campaign. Format includes the medium and the physical shape, size, etc., of your advertisement. Choosing the right format is dependent upon a lot of factors including who you are trying to reach, what media are likely to be the best to reach them, and what media are going to allow you to present your message most effectively. Once you’ve selected the appropriate medium, you then have to select the appropriate physical characteristics. If mail, it is going to be a brochure in a number 10 envelope with a letter and BRC or a self-mailer or large format flat or dimensional mailing. The format is affected by cost factors as well. What can you afford to spend on the format and achieve your breakeven or desired financial results?

4. Creative. Creative is about 1.35 times as important in a direct marketing campaign. These are the words, pictures…the bits people tend to get excited about. In direct response advertising, the words are the most important part of the creative. Copy is first whether it’s in print or spoken words. The design, including pictures, is there to support the copy.

5. Timing. Timing is important, but is the last on the list of a direct marketing campaign. It varies from market to market. It can also vary from industry to industry and product to product. When do you mail, when do you launch your broadcast campaign can depend on both internal and external factors. For example, there are better times of year to mail certain types of B2C and B2B campaigns. Factors such as elections can impact the results of a mailing. As a rule, you never want to mail into an election. Email messages may do better at certain times of day or the week depending on the audience and the offer. There are some industry norms for launching direct response advertising campaigns depending on the medium, but in all cases it is best to test to find the best times to launch these activities.

Even though these factors are axiomatic for direct marketing, all successful marketing campaigns should consider and address these factors, because they are just as important for all campaign types.



Tags: Direct Marketing, Lead Generation, Marketing Planning, Marketing, Marketing Promotions, Customer Acquisition
Category: Customer Acquisition

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Dudley Stevenson, founder and CEO of DWS Associates, has over thirty-five years’ experience in consumer marketing, business-to-business marketing, and direct marketing, including developing, planning, and implementing go-to-market strategies. He's also the author of "Marketing Direct: Breaking Through The Clutter." Working with organizations ranging from start-ups to Fortune 100 companies, he and his team have helped clients such as IBM, Sony, Neiman Marcus, Arizona Highways, Marshall Field & Co., Mrs. Field’s, UNICEF, and Patagonia implement successful direct marketing programs. A longtime member of the Direct Marketing Association and the American Marketing Association, Stevenson is also a sought-after speaker. He’s given hundreds of presentations and workshops on marketing and direct marketing. His “Marketing Planning 101” workshop alone has reached more than 100,000 marketing and sales professionals.


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