CRM Readiness Assessment Tool
CRM Application Assessment & Vendor Selection Tool
Life Time Value Calculator
Life Time Value Acquisition Cost Calculator
Net Present Value Calculator
Customer Retention Rate Calculator
Customer Acquisition Assessment
Customer Retention Assessment
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CRM Application Assessment & Vendor Evaluation Tool
Use this CRM application and vendor evaluation tool to compare potential CRM solutions and the vendors that provide them. For each parameter, rank vendors' applications and or the vendors based on their ability to deliver on your requirements. The rating scale runs from a low of "1" -- (the application or vendor does not support this requirement) to a high of "4" -- (the vendor supports all of the requirements internally with their existing application). The maximum possible score is 300 based on the listed requirements. Select your rating from the drop down list that appears in each box. You may reset all factors to "0" to start over or when you are finished using the tool by clicking the RESET button at the bottom of the screen. If a factor is not applicable to your business model or situation leave it set to "0."
Click link below to use tool (You must be registered and logged in to view link).